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Search Engine Strategies

Search Engine Optimization (SEO) » Search Engine Strategies

Once your website is live, the goal is for online visitors to actually find it. The first step is submitting the URL (www.yourfuneralhome.com) to search engines. Start off with Google. *Include your URL on ALL printed materials including the obituary notices in local…

Add Business Listing

Edit / Publish Your Website » Advanced Website Editing » Add Business Listing

The Business Directory Module quickly generates a listing for businesses in your area. The professional directory can include a description of the businesses, contact addresses, phone numbers, emails and external websites. If you require a new page, refer to Create…

Domain & Sub-Domain Strategies

Search Engine Optimization (SEO) » Domain & Sub-Domain Strategies

An easy and effective domain strategy incorporates search words into the URL. Don’t use domain names that are similar to the name and brand of your competitors. You may also wish to register a domain name that includes the name of your city. Example:…

Google Places

Search Engine Optimization (SEO) » Google Places

Claim Your Business Google Places is a feature to help get your website noticed online. Your business stands out when it’s listed at the top of the Google search engine results page. By claiming your business through Google, you can improve your search engine…

Increase Your Aftercare Services

Increase Your Aftercare Services

FrontRunner has the resources you need to demonstrate to your families how you care about them long after the funeral service is over. Our daily and weekly email programs are written by a certified grief counsellor who has developed both series to offer insights,…

Director’s Assistant/Continental Computers

Companies We Partner With » Director’s Assistant/Continental Computers

Director’s Assistant and FrontRunner have partnered to give you a one-write logic system. Enter your client data into your management system and push it to FrontRunner to add to your website and create a Book of Memories. *If you would like to activate in your…

Google+

Search Engine Optimization (SEO) » Google+

Click here to learn more about Google+. ← Google Places Domain & Sub-Domain Strategies →

Search Engine Optimization (SEO)

Search Engine Optimization (SEO)

It’s one thing to create and build a beautiful website filled with relevant information about your funeral firm’s services and products, it’s quite another to have online visitors find your site with ease. Search Engine Optimization (SEO) takes time…

Search Engine Submission Options

Search Engine Optimization (SEO) » Search Engine Submission Options

There are free and pay service submission options available to help enhance your SEO. Free Submissions Complete manual submissions by visiting each search engine and completing the online forms. This will send a ‘spider’ to your site for indexing. Expect…

User License Agreement

Help Resources » Policies » User License Agreement

FrontRunner Professional – User License Agreement Amended – July 25, 2015 h3. INTRODUCTION Please read this USER LICENSE AGREEMENT (“Agreement”) carefully and make sure that you fully understand it. You will have the opportunity to accept or reject…

Manage Content

Website Editor – Wireframe 2 » Website Editor – Getting Started » Manage Content

Overview Provides a place to store and retrieve images, files, and information for your website. The Content Library makes adding new images and accessing existing images, files, and information faster. Guide Managing Images Choose existing images in the Photo…

MacKinnon & Bowes

Companies We Partner With » MacKinnon & Bowes

Since 1966, MacKinnon & Bowes has built a reputation as the largest and most trusted provider of assistance to the funeral service profession. While its core business concentrates on transfers and removals, it also offers expertise in the repatriation of the deceased…

Linking to Another Website

Edit / Publish Your Website » Advanced Website Editing » Linking to Another Website

The External Web Page module creates a link to the external website of another business, affiliate, or organization. The link opens a new browser window so visitors never leave your website. If you require a new page, refer to Create a New Page. ​Select the…

Stationery Printing

Stationery Printing

FrontRunner offers a variety of stationery options for you business needs. Not only does FrontRunner carry its own stationery line, Print on Demand, we have partnered with other companies to integrate/partner together. Creating stationery products has never been…

Advanced Website Editing

Edit / Publish Your Website » Advanced Website Editing

Page Modules There are many different page types you can create. To determine which module is applied to a page, click ‘Edit Details’. Scroll to Page Action, the fourth section on the page to find which module is marked. Click on any module to learn…

Marketing Center

Marketing Center

FrontRunner Professional’s exclusive Marketing Center includes promotional materials essential for growing your funeral home business. These pieces include: generic ads and ads specific to the Book of Memories. Each piece is expertly designed to capture the…

Social Media Tips

Social Media Tips

Learn about social media and the importance of having this for your business. Here is a video to help understand social media and how it affect’s today’s society: *For more information on social media, please contact your FrontRunner Success Coach.…

Ad Library

Increase Your Market Share » Ad Library

The Marketing Center provides essential tools to help grow your business. This app contains printable Book of Memories advertisements as well as website search results and statistics. The Marketing Center is an ever-evolving tool; you will have access to search data…

Facebook – How to Post Obits

Pulse Website-Only Customers » Facebook – How to Post Obits

Facebook is a great tool for individuals, businesses, organizations, and brands to share their stories and connect with people, including potential clients. Facebook Pages, like timelines, can be customized by adding apps, posting stories, hosting events, and more.…

Facebook Integration Setup

Getting Started with Your System » Your Pulse Desktop » Book of Memories Settings » Facebook Integration Setup

Facebook is a great tool for individuals, businesses, organizations, and brands to share their stories and connect with people, including potential clients. Facebook Pages, like timelines, can be customized by adding apps, posting stories, hosting events, and more.…

BookOfMemories.com

Increase Your Market Share » BookOfMemories.com

BookOfMemories.com is a website where online visitors can learn more about Tribute Suite and the funeral homes that offer it. The website also displays any obituaries posted on those funeral homes’ websites. The website is an effective way to promote the…

Gmail

Companies We Partner With » Gmail

We does not host or provide an email service for clients BUT we believe Gmail is the perfect solution for your business. *We are not responsible for how Google Apps works. We are simply recommending this product as we believe is it a good solution. We are not…

Management System

Help Resources » Training Documentation » Management System

Below is a breakdown of each of the training sessions that will take place. Click on each link for information on that topic. From there, you will find a print icon located in the top right. Please feel free to print off each section or bookmark this page for future…

Payment Policy

Help Resources » Policies » Payment Policy

To help ensure a proper billing system for our FrontRunner Professional clients, it is important to outline a payment policy that we feel will benefit yourself and your staff. If you have any questions regarding the payment policy, feel free to email…

Your Company Profile

Getting Started with Your System » Your Company Profile

!The System Profile is very important; it is the core source of information that populates many key areas of the system. It is crucial to keep the information up-to-date at all times to continue receiving important updates. Navigate to System Settings > System…

Choose And Place Images

Website Editor – Wireframe 2 » Website Editor – Getting Started » Choose And Place Images

Overview The Choose & Place Images menu allows you to select images to be used in various widgets on your site. You can add images to your site from almost anywhere, including your existing site, Facebook account, computer, other sites on the internet, or our built-in…

Heartfelt Sympathies

Increase Your Revenues » Heartfelt Sympathies

Heartfelt Sympathies offers respectful memorial options for families that demonstrate the love and support of family members and friends when they are needed most. This secure, online portal to personalized products allows visitors to order flowers, memorial cards, and…

Dashboard Set-Up

Pulse Website-Only Customers » Dashboard Set-Up

When you first login to the system, the Message Center will pop-up showing: New products and services offered. What’s new to the system. The amount of revenue your firm has earned in the SimplyOne account. FrontRunner’s workshop schedule. When…

Billing Options

Getting Started with Your System » Billing Options

You can access all FrontRunner billing information at any time. If you have any questions regarding an invoice or one of the policies, don’t hesitate to contact Accounting. Navigate to System Settings > Account Management. current invoices billing…

Dashboard

Getting Started with Your System » Dashboard

When you first login to the system, the Message Center will pop-up showing: New products and services offered. What’s new to the system. The amount of revenue your firm has earned in the SimplyOne account. FrontRunner’s workshop schedule. When…

Quote Builder FAQ’s

Increase Your Market Share » Quote Builder » Quote Builder FAQ’s

Q. Can I apply taxes to a product? A. Taxes cannot be applied to a product itself, but can be applied to either a category or subcategory. In this case, all products and services within the category or subcategory would have the applicable taxes applied. For more…

Dashboard 2.0

Getting Started with Your System » Dashboard 2.0

The Dashboard is the main screen that will load when you log into the system. You will see many widgets throughout your Dashboard. Setting Up Your Dashboard When you log into your system for the first time you will see a list of default widgets. *Each user will have…

Pre-Arrange Online

Increase Your Market Share » Pre-Arrange Online

As more people do online research before ever visiting a business, it only makes sense that your funeral firm would provide all the information your community needs to make informed decisions. Further, if consumers feel comfortable with your firm and the information…

FAQs on Memorial Candles for the Purchaser

Increase Your Revenues » Memorial Candles » FAQs on Memorial Candles for the Purchaser

Question: Are the candles real or simply virtual (online) images of support and tribute? Answer: The Memorial Candles are online representations of love and tribute only. No physical candle will be lit in memory of a loved one. Question: How do I correct my spelling…

Mobile Case Management

Add/Edit a Record » Mobile Case Management

Whether controlled on a smaller cell phone screen or a larger screen such as an iPad or tablet, the Mobile Manager uses responsive technology that auto-adjusts its sizing to be highly functional on any sized device. Some of the features include the ability to add new…

Vitals

Add/Edit a Record » Vitals

This section of Arranging Director provides all the vital information of the deceased. Open a record and navigate to Client Arrangement > Vitals. *All information contained within the dropdowns is drawn from the Quickfill & System Data section of your system. Once…

Cancellation Policy

Help Resources » Policies » Cancellation Policy

FrontRunner Professional Cancellation Agreement Confidential This document contains proprietary information and may not be reproduced, transmitted, or translated in any manner without the specific consent of FrontRunner Professional. This includes third party…

A Helping Hand

Increase Your Market Share » A Helping Hand

We have partnered with the world’s #1 crowdfunding platform, GoFundMe, to create A Helping Hand™. This crowdfunding tool allows you to provide families a way to raise money for funeral costs and offer something uniquely innovative to your community. The funds…

FuneralPay

Increase Your Market Share » FuneralPay

FuneralPay is a online payment processing program geared to addressing the need for more online collaboration within the funeral arrangement process. Now, more family members and even friends can make contributions directly to the cost of the funeral on the funeral…

Selling Products Online

Increase Your Revenues » Selling Products Online

We have a new and improved way to sell products on your website. If interested in adding this to your website, please contact your Success Coach before getting started. Choose a Payment Processing Company To get started you need to set up an account with a payment…