This is where all of your funeral home information is stored. The System Profile is very important; it is the core source of information that populates many key areas of the system. It is crucial to keep the information up-to-date at all times to continue receiving important updates.
Navigate to System Settings > System Profile > Profile.
Your information will display the follow. Make any updates needed.
Company Name
Copyright Name
Branch Name: allows the system to distinguish between multiple branches if the company name is the same
Business Code Number
Funeral Home License Number
Tax Number
Call Volume (annual)
Address information
Phone Number
Fax Number
Contact Person (primary contact)
Contact Email – this is primary contact’s email address, which will also be displayed on your website
Website Address (URL)
Email for Website Forms (email address where all forms submitted by online visitors should be sent; separate multiple addresses with comma and space)
Email for QuickSearch Reports (email address to receive reports of searches done on website by online visitors; separate multiple addresses with comma and space)
Email for billing information (email address to receive all invoicing from FrontRunner; separate multiple addresses with comma and space)
List the communities you serve (separate multiple communities with comma and space)
List any additional keywords you would like to use that relate to your firm (ex. pre-arrangement, cremation, family owned, etc.)
When done, click Save.
If your funeral firm has more than one location (branch), make sure all are listed. If they are not, create a new profile using by click Add New Site Branch. Note, if a location’s profile is already open, you will not see this button until you save.