Below are a list of common questions regarding memorial candles. If you are still unable to find a solution to any problem that you are experiencing, please contact support@frontrunnerpro.com.
Question: Is the family notified about all purchased memorials?
Answer: The funeral home determines whether or not the family will be notified of any updates within their loved one’s Book of Memories. Depending on the type of record, Basic or Management, will depend on where the Family Login section is found.
*Question: A family has lit a candle by check but does not know where to send the check to. What address should they send it to?”
Answer: Checks can be mailed to:
FrontRunner Professional
6A Clarence Street
Kingston, Ontario
K7L 8H7
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